How to Respond to a Negative Review: Lessons from #HaleNo

All right, boys and girls, it’s hard-lesson time. Any of you who read my blog know that, while I’m happy to offer advice and share what I’ve learned, I tend to be fairly quiet about voicing strong opinions. Not this time. This time, I’m disgusted. Appalled. Shocked. Heck, I’m darned near rendered wordless, and we all(…)